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Services

Facilities Servicing, within the Division of Infrastructure and Operations, provides various administrative and maintenance services to ensure the smooth running of facilities on campus.

Use the Online Maintenance Requisition (work request)

Services are listed in alphabetical order below, with contact details of the responsible person or section manager.

The customer [client] is the most important visitor on our premises. S/he is not dependent on us. We are dependent on her/him. S/he is not an interruption in our work. S/he is the purpose of it. S/he is not an outsider in our business. S/he is part of it. We are not doing her/him a favour by serving her/him. S/he is doing us a favour by giving us an opportunity to do so (Mahatma Gandhi).

A

  • After-hours maintenance emergencies: tel extension 8999 / 8146 (CPU will contact the relevant artisan for emergency work after hours, e.g. burst pipe, blocked drain, broken window, etc) or visit Campus Protection
  • Access Control: tel extension 7203 / 8238 or visit Engineering 
  • Accessibility (disabled access): tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens 
  • Accident response: tel extension 8999 / 8146 (to contact SAPS etc) or visit Campus Protection
  • Accounts: tel extension 8134, r.walton(at)ru.ac.za or visit Facilities Servicing 
  • Air-conditioner maintenance: tel extension 8238, d.martin(at)ru.ac.za or visit Engineering
  • Alarms (fire): tel extension 8033, w.bufe(at)ru.ac.za or visit Electrical
  • Alterations (structural): tel extension 7201, estates(at)ru.ac.za - or visit Facilities Servicing
  • Animals on campus (cats, dogs, donkeys, monkeys, snakes, etc): tel extension 8146 (CPU) or 8240 (Grounds) or visit Grounds and Gardens or Animal care 
  • Architectural drawings / draughtsperson: tel extension 8126, k.wolhuter(at)ru.ac.za or visit Facilities Servicing
  • Assault reporting: tel extension 8999 / 8146 or visit Campus Protection and Sexual Assault
  • Awning supply (pre-booking essential): tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens 

B

  • Batteries (used) disposal coordination: tel extension 8257, v.dondashe(at)ru.ac.za or visit Hazmat
  • Blue Security Route: extension 8146, cpu(at)ru.ac.za or visit Campus Protection and Blue Route
  • Boilers (residentail hot water systems): tel extension 8238, d.martin(at)ru.ac.za or visit Engineering
  • Boreholes: tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • Break glass boxes (for fire alarm):tel extension 8033, w.bufe(at)ru.ac.za or visit Electrical
  • Break glass boxes (for keys): tel extension 8421 / 7439, c.dyala(at)ru.ac.za or visit Building Maintenance
  • Building maintenance: tel extension 8421 / 7439, c.dyala(at)ru.ac.za or visit Building Maintenance
  • Building plans (architectural): tel extension 8126, k.wolhuter(at)ru.ac.za or visit Facilities Servicing
  • Bulk waste collection points (campus): tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • Burglar alarms: tel extension 8146, cpu(at)ru.ac.za or visit Campus Protection
  • Burglar bars: tel extension 8238, d.martin(at)ru.ac.za or visit Engineering

C

  • Campus Protection: tel extension 8146, cpu(at)ru.ac.za or visit Campus Protection
  • Can recycling: tel extension 8240, grounds(at)ru.ac.za or visit Metal and Recycling 
  • Cardboard recycling: tel extension 8240, grounds(at)ru.ac.za or visit Paper and Recycling
  • Cats on campus (feral): tel extension 8240, grounds(at)ru.ac.za or visit Animal care 
  • Carpentry: tel extension 8421 / 7439, c.dyala(at)ru.ac.za or visit Building Maintenance
  • Chemical waste collection point: tel extension 8257, v.dondashe(at)ru.ac.za or visit Chemistry and Hazmat
  • CFLs (used) disposal management: tel extension 8033, w.bufe(at)ru.ac.za or visit Electrical and Hazmat
  • Composting: tel extension 8240, grounds(at)ru.ac.za or visit Recycling and Organic
  • CPU (Campus Protection Unit): tel extension 8146, cpu(at)ru.ac.za or visit Campus Protection
  • Crime prevention: tel extension 8146, cpu(at)ru.ac.za or visit Campus Protection and Crime Prevention
  • Crisis Management Plan for Rhodes University: visit Crisis Management 
  • Cut flowers & greenery: tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens

D

E

  • Electrical installations and maintenance: tel extension 8033, w.bufe(at)ru.ac.za or visit Electrical
  • Electricity Consumption figures: tel extension 7203 / 7436, c.pittaway(at)ru.ac.za or visit Rhodes University Electricity
  • Emergency break glass boxes (fire alarm & keys):tel extension 8033, w.bufe(at)ru.ac.za or visit Electrical
  • Emergency contact info: visit Emergencies or Campus Protection 
  • Emergency escape ladders / stairs (external): tel extension 8238 / 8236, d.martin(at)ru.ac.za or visit Engineering
  • Emergency evacuation plans: visit Fire
  • Emergency maintenance (after-hours): tel extension 8999 / 8146 or visit Campus Protection (CPU will contact the relevant artisan).
  • Emergency Management Plan for Rhodes University: visit Crisis Management 
  • Environmental concerns: tel extension 7205, environment(at)ru.ac.za or visit Environment 
  • Equipment maintenance (mechanical): tel extension 8238, d.martin(at)ru.ac.za at Engineering

F

  • Fencing & gates: tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • Fire alarms: tel extension 8033, w.bufe(at)ru.ac.za or visit Electrical
  • Fire emergency: tel extension 8999 / 8146 or visit Campus Protection 
  • Fire escape ladders / stairs (external): tel extension 8238 / 8236, d.martin(at)ru.ac.za or visit Engineering
  • Fire extinguishers & fire hydrants: tel extension 8238, d.martin(at)ru.ac.za or visit Engineering
  • Fires (veldt - fighting): tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • First aid (information & training): tel extension 7205, safety(at)ru.ac.za or visit First Aid 
  • Flooring: tel extension 8421 / 7439, c.dyala(at)ru.ac.za or visit Building Maintenance
  • Floor plans: tel extension 8126, k.wolhuter(at)ru.ac.za or visit Facilities Servicing
  • Flower beds: tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • Flowers (cut - for floral arrangements): tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • Fluorescent lights (replacement & disposal): tel extension 8033, w.bufe(at)ru.ac.za or visit Electrical and Hazmat
  • Furniture repairs: tel extension 8421 / 7439, c.dyala(at)ru.ac.za or visit Building Maintenance

G

H

  • Hazardous Waste: visit Hazmat
  • Hot water systems (residential boilers): tel extension 8238, d.martin(at)ru.ac.za or visit Engineering

I

K

L

M

O

P

  • Painting: tel extension 8421 / 7439, c.dyala(at)ru.ac.za or visit Building Maintenance
  • Panic buttons: tel extension 8146, cpu(at)ru.ac.za or visit Campus Protection
  • Paper recycling: tel extension 8240, grounds(at)ru.ac.za or visit Paper and Recycling
  • Parking bays: tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • Parking discs: tel extension 8146, cpu(at)ru.ac.za or visit Campus Protection
  • Pavements and paving: tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • Pest control (rats, woodborers, termites, etc - affecting building/infrastructure): tel extension 8421 / 7439, c.dyala(at)ru.ac.za or visit Building Maintenance
  • Plastic and polystyrene recycling: tel extension 8240, grounds(at)ru.ac.za or visit Plastic and Recycling 
  • Planting (trees, herbs, flowers): tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • Plumbing: tel extension 8421 / 7439, c.dyala(at)ru.ac.za or visit Building Maintenance
  • Pool (swimming) pump equipment maintenance: tel extension 8238, d.martin(at)ru.ac.za or visit Engineering
  • Pool vehicle (RU) bookings: tel extension 8234, t.vanaarde(at)ru.ac.za or visit Engineering
  • Power Monitoring: tel extension 7203 / 7436, c.pittaway(at)ru.ac.za or visit Rhodes University Electricity
  • Projects & Planning: tel extension 7201, estates(at)ru.ac.za or visit Projects & Planning at Facilities Servicing

R

S

T

  • Theatre management committee (Estates representative): tel extension 8421 / 7439, c.dyala(at)ru.ac.za or visit Facilities Servicing
  • Tin can recycling: tel extension 8240, grounds(at)ru.ac.za or visit Metal and Recycling
  • Transport bookings: tel extension 8234, t.vanaarde(at)ru.ac.za or visit Engineering
  • Two-bag waste system (daily collection): tel extension 8240, grounds(at)ru.ac.za or visit Recycling at Grounds and Gardens

V

  • Vehicle (RU pool) bookings: tel extension 8234, t.vanaarde(at)ru.ac.za or visit Engineering
  • Vehicle repairs & maintenance: tel extension 8238, d.martin(at)ru.ac.za or visit Engineering
  • Veldt fires (fighting): tel extension 8240, grounds(at)ru.ac.za or visit Grounds and Gardens
  • Vermicomposting (worm farming): tel extension 8240, grounds(at)ru.ac.za or visit Recycling and Organic

W

More info

  • Contact: RU extension 8125 or email estates(at)ru.ac.za

  • Facilities Servicing Deputy Director: t.b.a.

  • Map: search "Estates" at www.ru.ac.za/maps/

  • Searching for info? Go to the Search Box (top right side of this page)

  • Maintenance requests: authorised staff may submit an ONLINE REQUISITION

Services offered by other divisions, sections or departments

  • Batteries (used) collection point: tel extension 8257, v.dondashe(at)ru.ac.za or visit Chemistry
  • Bee removals (swarms in buildings or nearby structures - affecting staff/students): Mr Ntsikelelo Kulati - tel extension 8573, cell 078-014.4625; or Zoology & Entomology Dept - tel extension 8525; or Makana Meadery - Dr Garth Cambray on 083-319.0369.
  • Blue bags (for disposable waste): tel extension 8121 (Mondays only) at RU Catering Stores or visit Recycling
  • Botanical Gardens Ornee Cottage bookings: tel extension 8772, conference(at)ru.ac.za or visit Conferences Office
  • Checklists (health & safety inpections): tel extension 7205, safety(at)ru.ac.za or visit Checklists 
  • Clear bags (for recyclable waste): tel extension 8121 (Mondays only) at RU Catering Stores or visit Recycling
  • Compensation for Occupational Injuries and Diseases: tel extension 8112 or 8009, hradmin(at)ru.ac.za or visit Incidents 
  • First aid supplies (first aid kit refills): tel extension 8523, healthcarecentre(at)ru.ac.za or visit Health Centre 
  • Health and Safety: tel extension 7205, safety(at)ru.ac.za or visit Safety
  • Injury on Duty reporting (immediate): tel extension 8112 or 8009, hradmin(at)ru.ac.za or visit Incidents
  • Lecture venue faults (indoor): tel extension 8515, speed dial 5195, facilities(at)ru.ac.za or visit Registrar's Division Facilities Office
  • Pest control (ants, cockroaches, bedbugs, etc - affecting staff/students): tel extension 8119, j.harris(at)ru.ac.za or visit Housekeeping Services
  • Recycling containers (indoor): tel extension 8119, j.harris(at)ru.ac.za or visit Housekeeping Services
  • Risk management (ERM): tel extension 8135, riskmanagement(at)ru.ac.za or visit Enterprise Risk Management
  • Sustainability concerns: tel extension 7205, environment(at)ru.ac.za or visit Sustainability or Environment 
  • Window cleaning: tel extension 8119, j.harris(at)ru.ac.za or visit Housekeeping Services
  • Workmans Compensation (resulting from Injury on Duty): tel extension 8112 or 8009, hradmin(at)ru.ac.za or visit Incidents 

Return to the Rhodes University Facilities Servicing front page. Questions/Suggestions? Contact estates(at)ru.ac.za

Last Modified :Tue, 06 Jun 2017 14:47:44 SAST