The following documentation exists to support you and to ensure a smooth process:

1. Complaint incident form, to be completed after the reporting of an incident Complaint Incident Form

2. Supporting documentation which outlines the options available to the complainant and the considerations related to each. Complaints Supporting Documentation

3. Counselling support documentation, outlining considerations when providing emotional support to the complainant Counselling Supporting Documentation

4. Policy document can be found on the policies webpage here: http://www.ru.ac.za/humanresources/policies/policiesandprotocols/fairtreatment/

Last Modified: Tue, 10 Sep 2019 09:35:23 SAST