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Generic Mail Server Settings for Rhodes

The following are the correct mail settings for Rhodes email (@ru.ac.za or @campus.ru.ac.za addresses), and should be used when configuring any email client.

Incoming Mail

The preferred settings for incoming mail are:

  • Incoming mail server: imap.ru.ac.za
  • Protocol: IMAP
  • Port: 143
  • Security: TLS (sometimes erroneously called SSL)
  • Username: Rhodes username
  • Password: Rhodes password

Outgoing mail

The preferred settings for outgoing mail are:

  • Outgoing mail server: mail.ru.ac.za
  • Protocol: SMTP
  • Port: 587
  • Security: TLS (sometimes erroneously called SSL)
  • Username: same as incoming / Rhodes username
  • Password: same as incoming / Rhodes password

Security Certificates

On some mobile devices you might get a warning that the security certificate we use is unknown or incorrect. In order to save space on smaller devices, manufacturers don't necessarily include all the certificates that are available on desktop computers. However, you can usually install additional certificates by simply downloading them.

Rhodes' certificate is signed by DigiCert, and you can get their SHA-2 High Assurance EV Root CA signing certificate from https://www.digicert.com/digicert-root-certificates.htm.

Other Valid Configurations

If the preferred settings are not supported by your client, these settings may also be used.

Incoming Mail

  • Incoming mail server: imap.ru.ac.za
  • Protocol: IMAP
  • Port: 993
  • Security: SSL on connect
  • Username: Rhodes username
  • Password: Rhodes password

You can also use POP3, however this will download your email to the device in question meaning that it is not accessible via webmail or from any other device. This is not recommended or supported. However, the correct settings are:

  • Incoming mail server: pop3.ru.ac.za
  • Protocol: POP3
  • Port: 995
  • Security: SSL on connect
  • Username: Rhodes username
  • Password: Rhodes password

Outgoing mail

  • Outgoing mail server: mail.ru.ac.za
  • Protocol: SMTP
  • Port: 465
  • Security: SSL on connect
  • Username: same as incoming / Rhodes username
  • Password: same as incoming / Rhodes password

Note that you should never send outgoing email from your Rhodes email address via another provider's mail servers. Rhodes publishes an outgoing mail policy that allows people to treat email sent in this way as SPAM. This means that Rhodes mail sent via another provider's mail servers will likely be subject to more scrutiny, and may well be rejected or discarded.

Last Modified :Wed, 17 Feb 2016 14:44:37 SAST