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Rhodes > Student Networking > Requirements > Mobile Devices

Mobile Devices

While you are welcome to use a mobile device (tablets, smart phones, etc) on our network, please be aware that the are generally not supported.  This means you cannot expect support for all but the most trivial of problems, and any support that is given will be on a best-effort basis.

You should also be aware that you can register, at most, one wireless device and one wired device on the Student Network at any one time.  If you register your mobile device, it counts as your wireless device.  This means that it is not currently possible to register both a laptop and a mobile device on the wireless network.  However, it is possible to register a laptop in your room (wired) and a mobile device (wireless).

What follows below is information on specific types of mobile devices.

iOS (iPhone, iPad)

For the most part, iOS-based devices (iPhone, iPad) are known to work properly on Rhodes' network.  You connect them the same way you connect Apple Macs — there are instructions on the Configs pages.

Note that it is not possible to activate a new iPad on Rhodes' network (or any other network that makes use of a captive portal, such as AlwaysOn).  You will need to activate your iPad by connecting it to a computer using a USB cable.  Once activated, your iPad can use Rhodes' wireless network without any problems.

Android

For the most part, Android-based devices are known to work properly on Rhodes' network — there are instructions on the Configs pages.

Note that Google have not implemented proper proxy support on current Android-based devices, whereas use of a proxy server is necessary to access some licensed resources (particularly Library electronic resources).  This is a well known and widely discussed problem.  It is also one that has been reported to Google (however, feel free to add your support).

Some applications provide their own proxy support to work around this problem.  A notable one is Firefox Mobile, which can be used as a web browser on the Student Network.  Instructions for configuring it to make use of our proxies are available on the configs page.

Windows Mobile

We've had very little feedback from users of Windows Mobile.

BlackBerry

Users of BlackBerry devices have reported significant problems in making use of the Student Network. Access to Rhodes email is known to be problematic, largely because of BlackBerry's model of using an overseas proxy service (BlackBerry Internet Service). In addition, several older models of BlackBerry are know to have flawed implementations of the wireless protocols we use, and are thus unlikely to be able to connect to our wireless network.

We do not recommend or support using a BlackBerry on Rhodes' network.

Kindle

Older Kindles do not support the authentication mechanism (WPA2-Enterprise) necessary to connect to Rhodes' wireless network, and cannot be made to work on Rhodes' network.  Newer Kindles (such as the Touch and Fire) support WPA2-Enterprise, but some do not provide an obvious user interface for configuring it.  They can be made to connect to Rhodes' network with some effort — ask Google about your specific version of Kindle (e.g. "Connect Kindle Fire to eduroam") and you may find instructions that can be adapted for Rhodes.

If they connect, Kindle devices suffer similar proxy limitations to Android devices.

Last Modified :Wed, 31 May 2017 12:37:27 SAST