Frequently Asked Questions

Medical Aid FAQs

 

Please click on the following FAQs for more information:

 

1. Why do I need medical cover to study in SA?

2. I have a non-South African Medical Aid. Can I use this?

3. Can I join any medical scheme in South Africa?

4. Why does Rhodes not accept International insurance/medical aid products that confirm they will cover students whilst studying in SA?

5. What role does Simeka Health(ABSA HCC )play, and are they a medical aid option/scheme?

6. Does having Simeka Health( ABSA HCC) as intermediary cost the student anything?

7. Does Rhodes University benefit in any way by appointing Simeka Health(ABSA HCC ) or by enforcing the rule that students must belong to a South African Medical Aid?

8. Do I have other options as far as medical aid is concerned?

9. Are there any cheaper options available?

10. What about Medical Insurance?

11. Can I pay on a monthly basis?

12. Can I pay for 1 semester at a time (6 months)?

13. Can I use my medical aid when I go back home?

14. Does the medical aid have any other benefits, e.g. lost luggage insurance, repatriation etc?

15. Can I cancel my medical aid and join another option/scheme?

16. If I made a payment to the medical scheme, is there any reason for which I can get my contributions back?

17. Can I apply prior to registration?

18. How do I apply and pay for medical aid?

19. How do I get my medical aid card?

20. Can I go to any doctor?

21. Can I get medication from the pharmacy?

22. Will the medical aid pay for my Visa-required medical tests?

23. Can I get a refund if I don’t use my medical aid for the year?

24. What if I have a problem/complaint with regard to the medical aid?

25. What if I just want general information on my benefits?

26. How long does it take for me to get my confirmation after I’ve paid?

Last Modified: Mon, 18 Oct 2021 14:15:40 SAST