The following documentation exists to support you and to ensure a smooth process:
Complaint incident form, to be completed after the reporting of an incident Complaint Incident Form
Supporting documentation which outlines the options available to the complainant and the considerations related to each. Complaints Supporting Documentation
Counselling support documentation, outlining considerations when providing emotional support to the complainant Counselling Supporting Documentation
Policy document can be found on the policies webpage here: http://www.ru.ac.za/humanresources/policiesandinfo/
Last Modified: Wed, 08 May 2013 09:56:51 SAST