Student Networking House Reps
Most residences‡ appoint a Student Networking house representative to represent their house's interests to the IT Division. Experience has shown that the IT Division cannot properly support those residences that choose not to make such an appointment (or whose representative proves dysfunctional), and so they reserve the right to refuse or limit the services provided to residences that do timeously appoint functional house reps.
Whilst the IT Division isn't (and doesn't want to be) involved in the appointment of these reps, it does have certain expectations of them. Student Networking house reps are expected to:
- Be a registered student living in the residence concerned;
- Make their appointment, and any changes therein, known to the IT Division secretariat;
- Be available to act as house rep during all offical University term times, starting from the beginning of orientation week of each year;
- Act as the primary point of contact between their residence and the IT Division for any non-support related issues;
- Assist students in their residence in signing up to the network;
- Know where, how and when students can get support, and direct students in their residence appropriately;
- Handle the reporting of faulty and/or missing network points in their residence;
- Take responsibility for managing the supplies and consumables for any printers installed in their residence;
- Manage any common computers supplied to or installed in their residence; and
- In the case of off-campus locations, understand the relationship between and act as a liason with the body corporate for Student Network-related issues.
The IT Division holds an induction workshop just prior to orientation week each year in which these responsibilities and the various procedures for reporting faults, obtaining consumables, etc are explained. These change from year to year, and so this meeting is important to ensure that residences have up-to-date information. All house reps are required to attend as a condition of their residence being connected to the Student Network.
Computer and information literacy is expected — house representatives are expected to be comfortable using a computer. However, whilst it does help if they can debug basic network faults in their residence, we do not require house representatives to be able to do so. For this reason, the IT Division provides some basic training in this regard at the induction workshop each year.
To assist students finding the rep for their residence, House reps' names & student number will be published on this web site.
‡ The words "residence" and "house" in this document should be interpreted in their widest context to include all off-campus locations connected to the Student Network. Off-campus locations are also expected to appoint a representative in accordance with the above.
