FAQs

Giving to RU

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RU Staff FAQ

EMAIL How to access GMAIL Shared Mailbox Copy RU Email to Personal GMAIL GMAIL Signature Update Out of Office for Gmail RU Signature Template	MICROSOFT OFFICE Home Office 365: For staff personal Embedding a video in Powerpoint	GOOGLE APPS Google Apps Tutorial Playlists Google Hangouts How to use File Stream with work How to use Google Drive Transfer Google Data to Personal account Getting started with Google Drive Best practices for Google shared drives Google Meet Setup & Join meeting Export Google Calendar to Google Sheet
REMOTE DESKTOP Teamviewer Quick Support - Windows Teamviewer Quick Support - macOS	WINDOWS DESKTOP SOFTWARE How to enable and using Bitlocker Change Region Settings	PRINTERS Installing iPrint printer - Windows Enable Secure Printing
I&TS IN-HOUSE SOFTWARE Protea (PuTTY): Install Protea (Putty) - Windows How to set Protea (Putty) printer How to map Protea network drive	NETWORK CONNECTIVITY How to setup Hotspot - Android How to setup Hotspot - IOS How to setup VPN - Window 10 How to setup VPN - macOS How to setup VPN - Android How to setup VPN - Linux How to connect to eduroam	RU LICENSED SOFTWARE How to install Sage300 How to access/install FileDirector How to install Premier HR How to install SPSS Modeler Premium
DATA PROTECTION Data Backup Method	MULTIMEDIA SOFTWARE Adding audio to Adobe Acrobat PDF	VOICE/VIDEO WEB MEETING Google Hangouts
MISC IT KNOWLEDGE Adobe Acrobat Pro Sign-in Create Adobe Acrobat signature Adding audio to Adobe Acrobat PDF Adding fonts to Adobe CC How to use VirtualBox Making use of download manager	USEFUL LINKS Webmail Staff directory Change Password Forgot staff password Applications IT Shop Student Networking Lab Bookings & Etiquette	OTHER FAQs RU Phishing Portal CESM Categories for FTEs: CESM Guidelines Education CESMs (updated) Lecture Venues Strategy Document
FORMS Access to Accounts Form Guest Access Form PC Check-In Form

Last Modified: Wed, 26 Mar 2025 10:08:10 SAST