The Residential Operations division has the following responsibilities in the event of a water outage or water quality issue:

EMERGENCY PREPAREDNESS:

1. Ensure that Building Maintenance has been notified immediately of the outage or water quality issue.
2. Housekeeping staff to check that all taps are turned off (in the event of water supply being restored).
3. In residences, Wardens communicate with sub-wardens, who communicate with residents, about the status of the outage or water quality issue and the steps that have been put in place.

EMERGENCY CONDITIONS:

1. Deputy Director of Residential Operations or his/her appointee communicates with Emergency Manager regarding arrangement of alternative ablution/ drinking water facilities for building occupants, if required.

Last Modified: Tue, 12 Aug 2014 16:29:18 SAST