Bomb threats and other threats of violence are serious emergencies that require prompt attention. Even though evacuations are disruptive, personnel will be required to evacuate; and a safety perimeter will be established around the affected buildings in the event of a bomb threat.
If you receive a bomb threat over the phone, remain calm and courteous. If feasible, notify another person to listen on another extension. Take notes on the caller's threat, tone, voice characteristics, and background noise.
Upon receiving a threatening call, note down important details, outlined in the bomb threat checklist.
Last Modified: Fri, 15 Aug 2014 13:20:02 SAST