On receiving notification of a water outage or water quality issue, the Building Maintenance section has the following responsibilities:

EMERGENCY CONDITIONS – OFFICE HOURS:
  1. Ensure that Grounds and Gardens and CPU have been notified of the outage or water quality issue.
  2. Manager to dispatch plumbers to ascertain nature of problem.
  3. Plumbers to establish whether outage or water quality issue is minor/local or major/general, on university or municipal property.
MAJOR (GENERAL) OUTAGE OR WATER QUALITY ISSUE:
  1. Once the plumbers have identified the problem as being municipal, notify Makana Municipality to attend to the situation.
  2. Manager to get updates from the municipality on the status of the outage or water quality issue.
  3. Manager to ascertain as soon as possible whether or not:

-       Plumbers should switch all relevant valves in buildings to borehole supply (where available).

-       Grounds and Gardens should be called to cart additional water to water tanks, as required

MINOR (LOCAL) OUTAGE OR WATER QUALITY ISSUE:
  1. Manager to delegate responsibilities to plumbers (office hours) / standby plumbers (after hours).
  2. Manager to notify Deputy Director of Facilities Servicing or his/her appointee.
  3. Manager to ascertain whether or not:

-       Plumbers should switch all relevant valves in buildings to borehole supply (where available).

-       Grounds and Gardens should be called to supply water tanks.

EMERGENCY CONDITIONS – AFTER HOURS:
  1. Once standby plumbers have identified the problem as being municipal, notify Makana Municipality to attend to the situation.
  2. Standby plumbers inform Manager of Building Maintenance about the outage or water quality issue.
  3. Standby plumbers communicate with Makana Municipality about the status of the outage or water quality issue.

Last Modified: Tue, 12 Aug 2014 16:29:35 SAST