The Emergency Manager has the following responsibilities in the event of a water outage or water quality issue:

EMERGENCY CONDITIONS – OFFICE HOURS:

1. Contact the manager of the Building Maintenance section and advise accordingly, who should then take the necessary action.
2. Send TopList message indicating a water outage or water quality issue, what areas of campus are affected, and the action that should be taken.

MAJOR (GENERAL) OUTAGE OR WATER QUALITY ISSUE:

1. Provide regular status updates via TopList at least twice daily (morning and afternoon) or more frequently when the situation is changing rapidly.
2. Send TopList message once outage or water quality issue has been rectified and situation has returned to normal.
3. Ensure arrangements are made for alternative ablution / drinking water facilities for building occupants.

MINOR (LOCAL) OUTAGE OR WATER QUALITY ISSUE:

1. Contact the manager of the Building Maintenance section and advise accordingly, who should then take the necessary action.
2. Send TopList message to inform stakeholders of water outage or water quality issue.
3. Send TopList message once outage or water quality issue has been rectified and situation has returned to normal.
4. Ensure arrangements are made for alternative ablution/ drinking water facilities for building occupants, if required.

EMERGENCY CONDITIONS – AFTER HOURS:

1. Decide if Hall wardens should be advised before daybreak in order to conserve water.
2. Instruct standby plumbers to switch over to borehole water lines where these are available.
3. Send TopList message at 08h00 indicating a water outage or water quality issue and what areas of campus are affected.

Last Modified: Tue, 12 Aug 2014 16:29:29 SAST